CUSTOMERS IN BRITAIN – THE ESSENTIAL BAROMETER SINCE 2005! This survey is produced by us every April with our partners Research Now. Full details click here
An essential guide to customer service attitudes for any leading service provider in any sector. Supported by Consumer Futures, Ofgem, Ofcom, the FCA, Morrisons, Which? and others.
ORDER NOW! Full report plus all back-data & new graphic trends report: £500 ex. VAT
Experience the ASR difference
In today’s uncertain world reliable and inspiring research insight is all the more essential. Andrew Smith has over 25 years experience of providing high quality, great value solutions for a wide range of service organisations. Please see our client comments and project examples.
‘Over the last 5 years Andrew has directed a wide range of projects for ODEON. He is perceptive, energetic and good to work with, whether talking to local staff and customers or senior management. By using quant and qual techniques well together, he has gained a really good grasp of the issues driving our business’
Luke Vetere – Marketing & Sales Director, ODEON CINEMAS, 2004-2012
We are valued by our clients because we deliver:
1. A great combination of experience, value, senior input and flexibility
2. A detailed understanding of how consumers think
3. Wide experience allowing us to think outside the confines of your brief
Providing great solutions for leading service providers since 2004
Andrew chaired the 400-strong Independent Consultants Group from 2007-2012 – the world’s leading network of small MR suppliers. For other research specialists, survey tips and great London events open to all visit www.theicg.co.uk